Technical Systems Analyst

by

Cupertino, California, United States

Summary

Weekly Hours: 40

Here in Worldwide Developer Relations, we work diligently to ensure that developers have all the support they need to create the apps that impact the lives of all our customers. If you’re passionate about playing a key role in empowering Apple developers to thrive globally, this position could be the perfect fit for you! There are countless ways you’ll contribute here, whether you’re coordinating technology needs for product launches, crafting specifications for developer and internal tools, or investigating fraud and abuse risks.

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Description

We are looking for a technical systems analyst to support a number of tools and services supporting the Apple Developer Program. In this role, you will work closely with product and engineering teams to contribute detailed technical requirements. You will work with teams across multiple areas at Apple, including Apple Pay, App Store Connect, and Legal, acting as a technical expert on the ways in which these teams can impact the developer experience. You will also be responsible for designing and scaling internal tools used to manage and review developer requests and capabilities. You should excel at constantly seeing-around-corners, designing systems that scale to support many use cases — known and unknown — and to reduce the footprint of custom, single-purpose tools. You should be equally comfortable configuring these systems, and jumping in to investigate issues that arise. It will be essential in this role to deeply understand the Apple developer experience — from idea, to enrollment in the Apple Developer Program, to building and submitting to the App Store. You will support initiatives as deep as provisioning profile enhancements, to as broad as designing fraud mitigations in the enrollment process. You will partner with teams in Security, Privacy, and App Store engineering to work on complex problems.

Minimum Qualifications

  • 5-10 years of experience in a technical product management, systems analyst, or engineering role

Preferred Qualifications

  • Experience developing and submitting apps to the App Store — particularly, working with certificates, identifiers, and profiles.
  • Experience analyzing fraud and security risks, and designing relevant mitigations.
  • Proficient in designing API specifications and data schemas based on requirements, wireframing, and authoring both technical and functional specifications.
  • Skilled at delivering presentations with confidence, comfortably engaging senior leaders across various organizations.
  • Deep familiarity with the Apple Developer Program, and the process to build, sign, and submit apps for the App Store.
  • Experience building technical specifications, and leading requirements reviews with cross functional stakeholders.
  • Solid understanding of modern architecture of data pipelines, data warehousing, and data management systems.
  • Knowledge of data lifecycle design and methodologies.
  • Highly analytical with an ability to make decisions using both quantitative and qualitative data to gauge priorities across multiple stakeholders and tech stacks.
  • Familiarity with regulatory requirements impacting the Apple Developer Program and App Store.

Pay & Benefits

  • At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $140,700 and $280,200, and your base pay will depend on your skills, qualifications, experience, and location.

    Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation..

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