High School
12832 S, Frontrunner Blvd, Draper, UT, 84020, United States
Description
Tesla is searching out a Tesla Support Specialist to paintings on one of the maximum revolutionary car manufacturers withinside the world. This function calls for a high-degree purchaser and worker interaction, so the correct candidate would require a sturdy degree of customer support abilities and revel in. The average obligation of this position is to make certain Tesla meets its responsibilities and commitments via way of means of responding to purchaser inquiries in an correct and well timed manner. The Customer Support group develops and continues fantastic running relationships with Tesla Owners and numerous inner departments to cautiously and efficiently deal with purchaser worries. Qualified people can also additionally have a history in customer service or administrative roles. Candidates will thrive in each an unbiased and group surroundings. Tesla Careers Remote Customer Service
What You’ll Do
- Deliver an fantastic purchaser revel in via way of means of taking inbound telecellsmartphone calls and/or chats for car help clients Tesla Careers Remote Customer Service
- Review and check purchaser worries for viable troubleshooting and far off diagnostics
- Educate clients the way to self-serve together with directing to the self-assist internet site and self-scheduling appointments with the neighborhood provider group
- Provide an fantastic revel in to our clients on a each day basis
- Accurately file problems and records into CRM / Vehicle Support System Tesla Careers Remote Customer Service
What You’ll Bring
- Minimum 2 years of applicable paintings revel in.
High School degree or GED - Evidence of fantastic ability. Tesla Careers Remote Customer Service
- Excellent written and oral communications abilities.
- Excellent customer support abilities.
- Ability to prioritize efficiently and manage moving priorities. Tesla Careers Remote Customer Service
- Flexible schedule; Schedules rotate each 6 Months
- Proficient with MS Windows, Office, and Outlook. Ability to efficiently navigate internet browsers and more than one inner systems. Tesla Careers Remote Customer Service
- Understanding of fundamental automobile strategies associated with towing and provider of car systems. Tesla Careers Remote Customer Service
- Ability to observe oral and written commands with interest to detail. Tesla Careers Remote Customer Service
- Willingness to research new and modern automobile technologies. Tesla Careers Remote Customer Service
Establish and keep positive, cooperative, running relationships. Tesla Careers Remote Customer Service - Effectively manage more than one priorities, prepare workload, and meet deadlines. Tesla Careers Remote Customer Service
- Work in a group-primarily based totally surroundings and acquire not unusualplace goals
Responsibilities
Customer Support Representative
Qualifications
High School
Job Benefits
As a full-time Tesla Intern, you’ll be eligible for:
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- Aetna PPO and HSA plans > 2 clinical plan alternatives with $zero payroll deduction Tesla Careers Remote Customer Service
- Family-building, fertility, adoption and surrogacy blessings
- Dental (which include orthodontic coverage) and imaginative and prescient plans. Both have an alternative with a $zero payroll contribution
- Company Paid (Health Savings Account) HSA Contribution while enrolled withinside the High Deductible Medical Plan with HSA
- Healthcare and Dependent Care Flexible Spending Accounts (FSA)
- LGBTQ+ care concierge services
- 401(k), Employee Stock Purchase Plans, and different monetary blessings
- Company Paid Basic Life, AD&D, and short-time period incapacity insurance
Employee Assistance Program - Sick time after ninety days of employment and Paid Holidays Tesla Careers Remote Customer Service
- Back-up childcare and parenting assist resources
- Voluntary blessings to include: crucial illness, clinic indemnity, twist of fate insurance, theft & criminal services, and puppy insurance
- Commuter blessings
- Employee reductions and perks program
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Tesla Careers Remote Customer Service Executive Jobs in USA Job ID- 587
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