Join American Express as a Virtual Client Support Advisor and help our clients with their needs from the comfort of your home. As a key member of our support team, you’ll provide top-notch service, address inquiries, and resolve issues with a focus on customer satisfaction.
Responsibilities:
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Assist clients with account-related inquiries and service requests.
Provide detailed product and service information.
Resolve customer issues effectively and efficiently.
Maintain accurate records of client interactions and transactions.
Collaborate with team members to enhance customer experience.
Qualifications:
Excellent communication and problem-solving skills.
Ability to work independently in a remote environment.
Proficiency in using customer service software and tools.
Previous experience in customer support is a plus, but not required.
Benefits:
Competitive salary.
Flexible work hours.
Comprehensive training and support.
Opportunities for career growth within American Express.
How to Apply:
Interested candidates can apply directly on the American Express careers.