As a social engagement specialist, you’ll be responsible for social media community engagement including the day-to-day interactions and publishing of approved content to Progressive’s social media platforms. In this position, you’ll work to protect our brand reputation and partner with Customer Relationship Management (CRM), Claims, and other internal partners in prioritizing customer and consumer inquiries, comments, and complaints through social media channels.

This is a remote position.

Must-have qualifications

High School diploma/GED equivalent or higher and a minimum of four years’ work experience with digital marketing and/or customer service within the social or online space
{OR} Bachelor’s degree or higher and a minimum of one year experience with digital marketing and/or customer service within the social or online space

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Preferred skills

Extensive experience running social media for a leading, widely recognized brand with significant market influence, including a consistent track record of creating and implementing sophisticated strategies for a large, diverse audience
Proven experience posting content on social media for large, complex brands
Demonstrated knowledge of social media including channel functionality, limitations, digital and social media tools, and social media management platforms (i.e., Sprinklr, Sprout, Emplifi)
Proven experience building and maintaining large brand’s online community by fostering meaningful interactions and relationships with their audiences
Strong proficiency in copywriting

Compensation

$46,400 – $58,000/year
Gainshare bonus up to 16% of your eligible earnings based on company performance

Benefits

401(k) with dollar-for-dollar company match up to 6%
Medical, dental & vision, including free preventative care
Wellness & mental health programs
Health care flexible spending accounts, health savings accounts, & life insurance
Paid time off, including volunteer time off
Paid & unpaid sick leave where applicable, as well as short & long-term disability
Parental & family leave; military leave & pay
Diverse, inclusive & welcoming culture with Employee Resource Groups
Career development & tuition assistance
Onsite gym & healthcare at large locations

Part time job Social Engagement Specialist Job ID- 852

Part time job Social Engagement Specialist Job ID- 852 Job ID- 3075

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