Who We Are

Our story might surprise you. We’re the world’s largest restaurant company – encompassing KFC, Pizza Hut, Taco Bell, and Habit Burger Grill – but we’re cooking up more than just tasty food behind the scenes. Our 1.5 million team members in 150 countries rely on technology to serve 40 million customers per day.

About Tracks

In our Easy Ops team, we strive to provide our teams with the best restaurant management platforms. This role would be supporting our vision by generating value through Tracks, which is our back of house system, supporting managers with labor optimization tools and product management and food costing solutions, supported by AI/ML. Tracks aims to provide a seamless and engaging user experience, while also enabling efficiency and productivity in our stores.

What We Need

We are seeking an individual with a strong product mindset and restaurant operations experience to help us develop products that will simplify and improve our restaurant operations for our brands. The Integrations Lead is responsible for the design, planning, coordination, development plan, and supervision of all activities related to the integration of our Tracks BOH solutions to other applications, whether Yum! owned solutions or third parties, supporting alignment of our Tracks Product and Technology with our brand business needs and requirements. The role is critical to driving impact across our partnering Brands through soliciting requirements, managing backlog, planning sprints, and supporting the development of our Product roadmap. Reporting within our Product and UX/UI team structure, you will collaborate with passionate teams driven to drive unmatched restaurant operations.

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You Will

Integrations Plan Development and Execution:

Oversee the end-to-end product development lifecycle, ensuring timely and successful delivery of product releases.
Collaborate closely with product owners, engineering, UX, Data teams and other cross-functional teams to translate product requirements into actionable development plans.
Communicate and collaborate effectively between teams to understand needs/requirements, manage dependencies, resolve issues, and drive product execution.

Document existing data flows and help to develop new, improved processes.
Help troubleshoot various issues to understand bug fixes or enhancements that are needed.
Work with our Brand, BMU stakeholders and cross-functional teams through the whole project life cycle to understand business objectives, design and create Functional and Technical documentation to address the objectives, and assist Development teams in understanding requirements.
Create user stories and prioritize/reprioritize backlog based on the needs of the business
Creation of acceptance criteria based on feedback from stakeholders.
Understand key business objectives and strategy of the product.
Work directly with the customers: restaurant management teams, franchisees, and other key stakeholders to ensure they are engaged and supportive of direction
Assess business value and prioritize all stories to ensure work focuses on those with maximum value that align with strategy.
Follow-up with product customers to ensure features are working properly in production.

You Have

Skills:

Strong oral and written communication skills; Technical writing experience a plus (i.e. writing user stories, business requirements, and acceptance criteria)
Ability to develop productive working relationships with both technical and non-technical partners
Strong understanding of customer needs
Ability to use analysis to prioritize business value
Self-disciplined Get Stuff Done approach to work
Demonstrated ability to influence peer decision making
Extreme Ownership mentality (Growth Mindset)

Strong understanding of customer needs and business strategy
Ability to use analysis to prioritize business value
Knowledge of Agile development methodologies/tools and experience writing user stories

Background:

3+ years of Yum! Brands Restaurant Management or ARL experience (Restaurant General Manager or Area Coach) (required)
The ability to solicit and document requirements (required)
Achieved or working towards a Bachelor’s degree in Business Administration, Finance, Information Technology or a related field. (highly regarded)
1+ years of experience using Tracks BOH Platform (highly regarded)
The ability to prioritize and manage multiple tasks, be proactive, work with teams; the ability to communicate technical information to non-technical stakeholders
Understanding of product management principles, agile methodologies, and best practices

A Few Of Our Perks

4 weeks of vacation PLUS holidays
5 sick days
2 paid volunteer days
401k matching
Medical, dental, vision
Life insurance
Half day Fridays
Generous parental leave
A world-famous recognition culture

Entry Level Jobs (Work from home) Staff Technical Product Manager (Integrations & Tech Lead) at Yum! Brands Job ID- 2861

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