Customer Service Representative in USA

Location
Hollywood/Florida
clock icon
Employment type
Full-Time

• Our Opportunity

  Joining our team at employer is an opportunity to be part of a company that is revolutionizing the pet industry. As one of the fastest-growing e-commerce retailers of all time, we offer a dynamic and fulfilling work environment where you can make a difference. With a starting wage of $15.50/hour and the ability to work from home, this role provides opportunities for growth and skill development. Customer Service Representative

  What You’ll Do

  – Engage with customers on the phone, providing assistance with a variety of pet-related topics.
  – Research and problem-solve to find appropriate solutions for customers. Customer Service Representative
  – Demonstrate exceptional communication skills and actively listen to customers.
  – Collaborate with team members using virtual tools to create a customer-centric culture.
  – Adapt to changing business needs and maintain confidentiality. Customer Service Representative

  What You’ll Need

  – 2 years of customer service experience.
  – Excellent communication skills, both written and verbal.
  – Ability to multitask and perform well in a fast-paced environment.
  – Proficiency in computer use and navigating systems and the internet. Customer Service Representative
  – Flexibility to work overtime and adjust schedules as needed.
  – High school diploma or equivalent.
  – Ability to pass a background check.

  Technical Requirements

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  – Dedicated work area free from distractions and suitable for webcam use. Customer Service Representative
  – Reliable wired, high-speed internet connection (30 Mbps+ download speed/10Mbps+ upload speed).
  – Personal computer, monitor, keyboard, mouse, headset, and webcam provided by employer.
  – Cell phone or tablet for two-factor authentication through Okta Verify. Customer Service Representative

  Why Choose employer Customer Service?

  – Embrace diversity and inclusion.
  – Opportunities for personal and professional growth.
  – Encouragement to ask questions and bring ideas forward. Customer Service Representative
  – Ongoing training and development.
  – Competitive wages and benefits.

  Additional Information

  employer is committed to equal opportunity and values diversity and inclusion. If you require an accommodation during the application process or have a religious accommodation request, please contact CAAR@employer.com. For questions about your application To access employer’s Customer Privacy Policy and California CPRA Job Applicant Privacy Policy, please refer to the provided links. Customer Service Representative