Full-time Delta Airlines Remote Customer Support Positions

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Delta Airways Is Seeking A Dedicated And Client-Orientated Remote Customer Support Consultant To Sign Up For Our Crew. This Role Entails Providing Notable providers to Our Customers, Addressing Their Inquiries And Worries, And Making Sure A Smooth And First-Class Travel Revel In. The Perfect Candidate Might Be A Proactive Trouble Solver With Outstanding Verbal Exchange Abilities And A Ardour For Customer Service.

As A Faraway Customer Service Consultant, You Will Be The First Factor Of Contact For Our Passengers. Your Obligations Will Encompass Coping With Customer Interactions Thru Various Channels, Inclusive Of Smartphone Calls, Emails, And Stay Chats. You’ll Represent Delta Airlines’ Values, Ensuring Each Customer Gets Top-Notch Carrier.

Requirements

High College Degree Or GED.
Skillability In English; Additional Languages Are A Plus.
Notable Verbal And Written Verbal Exchange Competencies.
Sturdy Hassle-Fixing Skills.
Potential To Work Independently And Manipulate Time Effectively.
Consolation With The Use Of Computer Systems And Customer Service Software Program.
Preceding Customer Support Enjoy Is Desired.

Duties

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Take Care Of Inbound Customer Inquiries Through Cellphone, E-Mail, And Chat.
Offer Correct Statistics Approximately Flight Schedules, Ticket Prices, And Other Services.
Solve Consumer Complaints And Issues Directly And Successfully.
System Price Tag Changes, Cancellations, And Refunds.
Assist Clients With Special Requests Which Includes Wheelchair Help And Nutritional Necessities.
Hold Complete And Updated Expertise Of Delta Airlines’ Rules And Techniques.
Record Patron Interactions And Replace Information In Our Consumer Dating Management (CRM) Gadget.

Benefits

Health Insurance
Dental Insurance
Paid Education Packages
Paid Vacations
Retirement Financial Savings Plan
Employee Reductions On Flights And Services
Profession Development Opportunities

Academic Qualifications

Excessive Faculty Diploma Or GED Is Needed.

Enjoy

Previous Customer Service Revel In Is A Bonus But Now Not Mandatory. We Provide Comprehensive Schooling To All New Hires.

Business Enterprise Evaluation

Delta Airlines, One Of The International’s Biggest Global Airways, Is Known For Its Extremely Good Customer Service And Operational Reliability. We Are Dedicated To Making Air Tour Exciting And Reachable For Millions Of People Round The World. With A Dedication To Diversity, Sustainability, And Innovation, Delta Airways Gives Inclusive And Ahead-Wondering Paintings Surroundings.

Be A Part Of Delta Airways And Be Part Of A Top-Quality Aviation Organisation That Values Your Talents And Career Increase. We Sit Up For Welcoming You To Our Group And Assisting You Obtain Your Professional Desires.