Overview
Position Title: Workers Compensation Specialist
Company: Netflix
Location: Houston, TX, US
About Netflix
Netflix is the world’s leading streaming entertainment service with 209 million paid memberships in over 190 countries enjoying TV series, documentaries, and feature films across a wide variety of genres and languages. Members can watch as much as they want, anytime, anywhere, on any internet-connected screen. Members can play, pause, and resume watching, all without commercials or commitments.
Job Description
We are seeking a Workers Compensation Specialist to assist our growing Risk Management team. In this exciting role, you will work on all aspects of our global Corporate and Production workers’ compensation self-insured and insured programs. The successful candidate will have prior workers’ compensation claims experience with either an employer, carrier, or broker. It is preferred that this experience has been in a production insurance setting within the entertainment industry. This candidate must be highly organized, self-motivated, quick-thinking, flexible, and enthusiastic.
Responsibilities:
- Collaborate cross functionally between the internal Netflix internal teams, productions, and external partners e.g: TPA, broker, doctors, vendors, and payroll company.
- Answers the dedicated work comp phone line, assists with calls or call routing to the appropriate person.
- Coordinates team calendars, meetings, travel, and production kickoffs.
- Reviews the team email and coordinates incident triage with cross functional partners upon receipt to ensure integrity of all forms and documentation submitted through our RMIS system, Origami.
- Reports all claims to the third party administrator via our reporting platform, Origami.
- Creation/coordination of reports for our team and cross functional partners e.g: (Safety, Production HR, Legal, & Corporate).
- Manages incoming invoices, reviews for accuracy and timely payment.
- Coordinates receipt, distribution, mailing, and uploading of signed agreements internally and externally.
- Assists in managing med-only and lost time workers’ compensation claims globally.
- Initiates and maintains self-insured certifications.
- Coordinates all functions/maintenance of internal Netflix applications.
- Manages subpoena requests and assists with collecting all supporting documentation.
- Maintains flexibility and openness to take on additional projects as needed.
Requirements:
- 3-5 years of workers’ compensation experience, preferably in an insurance entertainment setting.
- Knowledge of workers’ compensation laws of multiple states to include CA, GA, & NY. Other jurisdictions are a plus.
- Self-insured workers compensation certification is a plus.
- Collaborate inclusively – Partner with team members and authentically recognize, understand, and appreciate differences, and connect across these differences by being mutually adaptive.
- Curiosity and passion – Our team members ask probing questions, challenge the status quo, make changes to improve processes, and have fun while doing it all; positive attitude and never settling for “good enough” are key, along with fitting into our unique company culture.
- Adaptable – You have to be comfortable in an ever-changing eco-system of production, finance, and insurance issues and projects.
- Must have a high level of organization, the ability to multi-task and manage time effectively.
- Ability to handle confidential information in a discreet manner.
- Must be highly proficient in report creation.
- Proficient in various RMIS systems e.g: Origami
- Proficient in G Suite and Microsoft Office.
- Knowledge of HTML/coding is a plus
- Bachelor’s Degree preferred