Do You Like Neighborhood Groups, And Need To Assist Them Grow? The Yelp Customer Success Group Is In Search Of A Dedicated And Driven Consumer Fulfillment Representative To Provide A 5-Superstar Enjoy To Our Small Business Advertisers!
As A Member Of The Client Fulfillment Group, You Will Be Dedicated To Assisting, Consulting, And Preserving Our Advertisers Post-Sale. We’d Love To Have You Apply, Even If You Don’t Feel You Meet Each Single Requirement On This Posting. At Yelp, We’re Seeking Out Extraordinary Humans, No Longer Just Those Who Surely Take A Look At Off All Of The Bins.
What You’ll Do:
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You May Help Fortify Yelp’s Sales Retention By Offering Top Notch And Timely Customer Service
You’ll Seek Advice From And Teach Yelp Advertisers Through Answering A High Volume Of Inbound Calls And Emails
You’ll Show Customers The Cost Of Yelp Via Highlighting Their Investment Returns Through Ad Overall Performance Metrics
You turn into a professional In Yelp’s Advertising Answers And Adapt Product Recommendations Fast To In Shape Customer Wishes
– Asking Probing Questions And Coping With Objections Will Be Crucial to your Achievement
You’ll Exhibit Strong Conversation Talents, Each Externally With Clients And Internally With Different Yelp Employees
You’ll Stay Prepared And Efficient In A Fast-Paced Environment
You’ll Consistently Acquire/Exceed Monthly Goals
What It Takes To Succeed:
You Have A Bachelor’s Degree Or 3+ Years Of Applicable Purchaser Dealing With Enjoy
You’re Technically Proficient With Computers And Data Structures
You’ve Got Strong Communique (Verbal And Written)
You Excel With Problem Fixing And Troubleshooting
You Have Experience In Account Management, Income, Advertising, Or Small Enterprise (Preferred)
You Have Got A Love For Neighborhood Companies And Apprehend Their Importance In Local Economies
You Have Got First Rate Time Control And Organizational Talents With The Ability To Tune And Whole Severa Info
You’ve Got The Capability To Deal With Hard Conversations With Commercial Enterprise Proprietors In A Professional, Solutions-Oriented Way
You’ve Got The Ability To Strike A Stability Between Consulting And Helping As Needed
You’re Inclined To Receive And Put In Force Remarks
You Have Got The Capability To Embrace A Quick Paced And Constantly-Converting Surroundings
What You May Get:
Effective Your First Day: Scientific, Vision, And Dental
Intellectual Health Help And Offerings Thru Modern-Day Health
15 Days PTO (Accrual Starts Offevolved On Date Of Rent And Will Increase With 2+ Years Of Tenure Thereafter), 12 Paid Holidays, Plus One Floating Excursion And Seven Paid Health Days
Up To Fourteen Weeks Of Parental Depart
Monthly Wellness Subsidy
Flexible Spending Account
401(Okay) Retirement Financial Savings Plan
Worker Stock Purchase Plan
Make Money Working From Home Reimbursement
The Bottom Revenue Is $50,000 + Overall Performance Primarily Based Incentives
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