From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

We are looking for talent with a growth mindset to join our Creative Operations team as a Senior Manager, Digital Ordering. This person will be a self-motivated problem solver with a comprehensive understanding of how to solve complex problems across Marketing and Technology organizations using Product Owner frameworks and tools.

As a senior manager of Digital Ordering, you will…

Lead the Digital Ordering team through successful seasonal product launches and frictionless menu experiences in our mobile app, Starbucks.com, Uber Eats and DoorDash channels.
Build durable relationships across Marketing, Product and Technology organizations to forge innovative paths toward continuous improvement for our Digital Ordering platforms.
Partner with Marketing and Technology teams to develop long-term strategic roadmaps for the Starbucks menu domain to impact business OKRs.
Support the Digital Ordering team in practicing Agile and Product Owner methods that drive continuous incremental value and efficiency.
Working knowledge of developing content or campaigns in Content Management Systems and Digital Asset Management systems. Ability to support the team to develop greater efficiency and unlock innovation within these marketing technologies.
Support the growth and development of a high-performing team of program and deployment managers.

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We’d Love To Hear From People With

6+ years of progressive experience as a product owner or program manager
6+ years experience working across technology and marketing organizations
4+ years of project management experience
4+ years of management and team development experience
Agile Product Owner or HCD Certifications a plus!

Remote Senior manager, Digital Ordering, Creative Operations (Remote – U.S.) Job ID- 2060

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