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Specific Responsibilities May Include…

Review videos, posts, comments, reviews, photos and live streaming content according to the social network?s policies, workflows and targets, which may include graphic, violent, sexual, explicit, political, profane and otherwise highly disturbing content

Uphold a high standard of accuracy and quality while fulfilling job responsibilities

Participate in frequent refresher training to always conduct correct moderating policies

Add accurate metadata/tags to content items, identify and escalate potential risks to relevant teams

Make suggestions for improving efficiency

Draw up daily activity report

Required Experience, Skills & Competencies:

Basic computer knowledge

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Strong independent work ethic with the ability to self-manage

Fast learner and adaptable to constantly changing procedures

Demonstrated stable job tenure

Social media savvy

Strong emotional intelligence and resilience

Sound coping, emotion regulation, and stress-management skills

Ability to to perform duties objectively, devoid of inherent biases or personal beliefs

Accurate and critical work attitude

Proclivity towards complying with procedures, policies and objectives set in place and taking a disciplined approach when undertaking tasks

Strong prioritization skills

Ability to think critically and make quick decisions

Enthusiastic and proactive team player

Collaborative and has a growth mindset

Strong spelling, grammar, and reading skills

Experience in content or community moderation is a plus

Professionalism and ability to work with diverse personalities

Flexibility to work a 40 hr work week during any day/any shift as needed within the program?s hours of operation: 24 hours per day | 7 days a week (subject to change based on business needs)

High school diploma or equivalent

TELUS Values:

TELUS recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all applicants must demonstrate behaviors that are reflective of our values:

We passionately put our customers and communities first

We embrace changes and innovate courageously

We grow together through spirited teamwork

At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.

Youtube moderator remote jobs, youtube content moderator, youtube careers moderator job