The Enrollment Technician Ii Is Accountable For Making Sure That Members Are Appropriately Enrolled Into Carefirst Member Enrollment Structures In A Well-Timed Manner, And Consistent With The Account Agreement Or Carrier Settlement For Complex Accounts.
To Accomplish This, The Accomplice In This Position May Additionally Engage And Coordinate Pastime With Key Client Account Contacts, Subscribers, Carefirst Income, Underwriting, Finance, And Statistics Technology Friends, In Addition To Friends Aligned To The Account Set Up Division Of Different Bluecross Blueshield Plans.
Important Capabilities:
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Enroll Subscribers And Dependents For All Lines Of Enterprise As Asked Through Fax, U.S. Mail, And/Or Electronic Mail For Complicated Accounts. Verify Enrollment Reputation, Make Modifications To Club Information, Studies And Solve Enrollment Gadget Discrepancies, System Membership Terminations, And Other Types Of Enrollment Occasions. Whole Monthly Reconciliation Techniques And Resolve Discrepancies In A Timely Way.
Coordinate With The Account Installation Team Because It Pertains To Member Identity Card Procedure To Make Sure Playing Cards Are Not Launched Until All Enrollment Updates Are Finished And Audited. Coordinate With The Billing Technician To Make Certain That Each One Group Enrollments Are Processed Previous To Walking The Monthly Bill.
May Additionally Assist With Preliminary Training For Brand New Hires And Education Refreshers For Knowledgeable Hires.
Qualifications:
Training Level: Excessive School Diploma Or Ged.
Enjoy: 3 Years’ Enjoy In Club Enrollment, Member Offerings, Billing, Claims Operations, And/Or Facts Evaluation.
Know-How, Abilties And Capabilities (Ksas)
Have To Be Capable Of Work Efficiently In A Group Environment.
Should Be Capable Of Adapt Swiftly To More Than One And Swiftly Changing Priorities.
Must Be Able To Research And Comprehend Info Of Purchaser Bills, Procedure Flow Diagrams, And Medical Insurance Enrollment Software.
Should Be Capable Of Work Efficaciously With Large Quantities Of Member Enrollment Statistics, Paying Near Attention To Element Upon Entering Data Into The Best Carefirst Device.
Should Have The Ability To Utilize Microsoft Workplace Suite, Specially Excel.
Need To Be Able To Meet Established Time Limits And Take Care Of A Couple Of Customer Support Needs From Internal And Outside Customers, Inside Set Expectations For Service Excellence. Need To Be Capable Of Effectively Talk And Offer Fine Customer Support To Every Internal And External Customer, Along With Customers Who May Be Demanding Or Otherwise Tough.