Support Job BPO Call Centre – Customer Service Representative Job ID- 337

by

Industry: Private

Employment Type:- Full Time

Work Hours:-  8 Hours

Locations:- USA

Full Job Description:-

Bilingual candidates in Mandarin & English will be given priority.

Job scope: To attend to customer’s billing & utilities related queries and requests.

Channels: Calls & emails

Requirements:

With at least 1-year of experience in customer service.
Preference for candidates with Call Centre experience – Voice & Non-Voice.
Excellent English proficiency (Spoken & Written).
Proficient in Microsoft office.
Swift typing skills.

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Location:

Training : Taman Bukit Indah/Taman Molek branch

Office/working location: Taman Molek

Working Hours:

Monday-Friday: 8 AM – 5 PM/ 8:30 AM – 5:30 PM / 9 AM – 6 PM (Rotational Shifts)
Alternate Saturdays/Sundays: 9AM – 1 PM
Holidays based on Singapore Public Holidays

Remuneration

Salary: RM2,800.00 – RM3,000.00 per month (English)
Salary: RM3,100.00 – RM3,400.00 per month (Bilingual English & Mandarin)
Probation period: Minimum 3 months’ probation.

Benefits

KPI incentive upon completion of probation and confirmation: Up to RM300 KPI Incentive Customer Service, Voice, Microsoft Office, Call Centre, Non-voice, Typing, Billing, Utilities

BPO Call Centre – Customer Service Representative

Support Job BPO Call Centre – Customer Service Representative Job ID- 337

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