At Microsoft Gaming, we aspire to bring the joy and community of gaming to everyone on the planet. We deliver on that vision by putting players at the center, enabling you to play the games you want, with the people you want, anywhere you want.

The Senior Labor Relations Manager will serve as a part of the Gaming Human Resources team, partnering closely with Business Leaders, Human Resources (HR) Business Partners, and Union Representatives. This role will help ensure the application of Microsoft’s labor principles and prioritize a labor management relationship built on trust, respect, integrity and accountability. As a member of the HR team, you will have the opportunity to further advance the success of a very dynamic and strategic organization.

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. Within HR at Microsoft, our mission is to empower the people who empower the planet. You can help us achieve our mission.

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Responsibilities

Union Relations: Maintain positive relationships with union representatives and leaders.
Develop and Implement Policies: Create and enforce labor relations policies and procedures.
Grievance Management: Managing the union grievance process to include working with union representatives, grievance handling, and arbitration preparation.
Contract Administration: Interpret and administer labor contracts related to issues such as wages, scheduling, hours, union practices and other terms and conditions of employment.
Contract Negotiations: Provide support in collective bargaining negotiations.

Compliance: Ensure adherence to labor laws, regulations, and contractual obligations. Engage in policy and contract interpretation; employee counseling and recommendations; problem solving and workplace dispute resolution.
Training and Support: Provide training and guidance to managers and HR on effective labor relations practices.
Communications: Maintains a feedback loop with HR Legal for any business decisions that may impact union represented employees.
Dispute Resolution: Resolve potential labor disputes and ensure positive employee-labor relations.
Advice and Counseling: Advise management on labor issues, regulations, and best practices.
Project Management: Experience leading and executing projects in a complex and matrixed organizational environment and work on several diverse projects at the same time

Other

Embody our culture and values

Qualifications

Required/Minimum Qualifications

Bachelor’s Degree in Management, Labor Relations, Business Administration, Organizational Behavior, HR, Industrial Relations, Psychology, or related field AND 7+ years experience in experience in HR, mediation, investigation, or ER-related roles

OR Juris Doctorate or Master’s Degree in Industrial-Organizational Psychology, Human Resources (HR), Business Administration, Organizational Leadership, Industrial Relations, Law, or related field AND 4+ years experience in HR, mediation, investigation, or employee relations (ER)-related roles
OR equivalent experience.

Additional Or Preferred Qualifications

7+ years of experience in labor relations or a related field, with experience in collective bargaining, contract administration, grievance procedures, and dispute resolution.
Effective communication, negotiation, and conflict resolution skills, along with impactful leadership and management abilities. A thorough knowledge of labor laws and regulations is essential

Ability to maintain good judgment and composure in fast-paced, environments
Society for Human Resource Management Certified Professional (SHRM-CP) or Human Resource Certification Institute (HRCI) Professional in human resources (PHR) certification or equivalent.

Flexible Schedule Job Senior Labor Relations Manager Job ID- 3871

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