The Enrollment Technician II Is Liable For Making Sure That Participants Are Correctly Enrolled Into Carefirst Member Enrollment Systems In A Well Timed Way And In Line With The Account Settlement Or Carrier Settlement For Complex Money Owed.
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To Perform This, The Partner in this Role Might Also Interact And Coordinate Pastime With Key Consumer Account Contacts, Subscribers, Carefirst Income, Underwriting, Finance, And Facts Technology Associates, As Well As Friends Aligned To The Account Installation Division Of Different Bluecross Blueshield Plans.
Crucial Features:
Enroll Subscribers And Dependents For All Strains Of Commercial Enterprise As Requested Through Fax, U.S. Mail, And/Or Electronic Mail For Complex Accounts. Confirm Enrollment Reputation, Make Modifications To Membership Data, Research And Resolve Enrollment System Discrepancies, Procedure Membership Terminations, And Different Kinds Of Enrollment Activities. Entire Monthly Reconciliation Techniques And Clear Up Discrepancies Promptly.
Coordinate With The Account Installation Crew As It Relates To Member Identification Card Procedure To Ensure Playing Cards Are Not Released Until All Enrollment Updates Are Finished And Audited. Coordinate With The Billing Technician To Make Certain That Every One Organization Enrollments Are Processed Previous To Jogging The Month-To-Month Invoice.
May Additionally Assist With Preliminary Education For Brand Spanking New Hires And Training Refreshers For Knowledgeable Hires.
Qualifications:
Schooling Level: High Faculty Degree Or GED.
Enjoy: Three Years’ Enjoy In Club Enrollment, Member Services, Billing, Claims Operations, And/Or Facts Analysis.
Know-How, Capabilities And Talents (Ksas)
Need To Be Capable Of Paintings Efficaciously In A Team Surroundings.
Have To Be Able To Adapt Swiftly To More Than One And Rapidly Changing Priorities.
Need To Be Able To Learn And Recognize Info Of Client Money Owed, Manner Float Diagrams, And Medical Health Insurance Enrollment Software Program.
Have To Be Able To Paintings Successfully With Large Amounts Of Member Enrollment Records, Paying Close Attention To Element Upon Getting Into Records Into The Perfect Carefirst Gadget.
Ought To Have The Ability To Make Use Of Microsoft Workplace Suite, Particularly Excel.
Must Be Capable Of Meet Mounted Cut-Off Dates And Cope With Multiple Customer Support Needs From Inner And External Clients, Inside Set Expectations For Provider Excellence.
Ought To Be Capable Of Successfully Communicate And Provide Positive Customer Support To Every Internal And Outside Client, Such As Customers Who Can Be Annoying Or Otherwise Tough.
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