(WFH) Travel Consultant -Travel & Lifestyle Services Job ID- 750 Job ID- 2958

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Are you passionate about travel and eager to help others explore the world? Do you have a strong background in customer service and a knack for creating unforgettable experiences? Look no further – American Express is seeking a dynamic and knowledgeable Travel Consultant to join our Travel & Lifestyle Services team. In this role, you will have the opportunity to use your expertise and enthusiasm to curate personalized travel itineraries for our valued customers. With a focus on delivering exceptional service and creating unforgettable memories, this position is perfect for anyone with a love for travel and a passion for providing top-notch customer care. If you’re ready to join a global leader in the travel industry and make a difference in people’s lives, then we want to hear from you!nnUtilize your extensive knowledge and passion for travel to curate personalized itineraries for our customers.nnProvide exceptional customer service by understanding and fulfilling the unique needs and preferences of each customer.nnUse your expertise to recommend and book flights, accommodations, activities, and other travel services.nnStay up-to-date on industry trends and changes to ensure the best travel experiences for our customers.nnBuild and maintain strong relationships with customers to foster loyalty and repeat business.nnContinuously strive to exceed customer expectations and deliver unforgettable travel experiences.nnCollaborate with team members to share knowledge and improve overall customer service.nnHandle customer inquiries and complaints in a timely and professional manner.nnMaintain accurate and organized records of customer interactions and transactions.nnAdhere to company policies and procedures to ensure consistent and high-quality service.nnAct as a brand ambassador for American Express, promoting our values and commitment to exceptional service.nnContinuously seek opportunities to improve processes and enhance the customer experience.nnStay informed on current travel regulations and advisories to ensure compliance and safety for customers.nnAttend training and development programs to enhance skills and knowledge in the travel industry.nnCommunicate effectively with customers, colleagues, and travel suppliers to ensure smooth travel experiences.

American Express is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

“,”qualifications”:”

Key Qualifications:

Extensive Knowledge Of Travel Industry: A Qualified Travel Consultant Must Have A Thorough Understanding Of The Travel Industry, Including Airline, Hotel, And Car Rental Policies, As Well As Current Trends And Best Practices..
Strong Communication Skills: As A Travel Consultant, Effective Communication Is Essential When Interacting With Clients, Suppliers, And Team Members. This Includes The Ability To Listen Actively, Ask Probing Questions, And Provide Clear And Concise Information..
Exceptional Customer Service: Providing Exceptional Customer Service Is A Top Priority For American Express, And A Travel Consultant Must Possess Strong Customer Service Skills To Ensure A Seamless Experience For Clients..
Attention To Detail: From Booking Flights And Hotels To Arranging Transportation And Activities, A Travel Consultant Must Pay Close Attention To Details To Ensure All Aspects Of A Trip Are Properly Planned And Executed..
Ability To Work In A Fast-Paced Environment: A Travel Consultant Must Be Able To Thrive In A Fast-Paced Environment, Managing Multiple Tasks And Priorities While Maintaining A High Level Of Accuracy And Efficiency. This May Include Working Under Tight Deadlines And Handling Unexpected Changes Or Issues.

Technical Skills:

Communication Skills
Time Management
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Problem Solving
Time management
Negotiation skills
Multitasking
Attention to detail
customer service
creativity
Teamwork
Active Listening
Adaptability
Sales skills
Problem-Solving
Cultural Awareness
Itinerary Planning
Destination Knowledge

Soft Skills:

Communication
Conflict Resolution
Emotional Intelligence
Leadership
Problem Solving
Time management
creativity
Teamwork
Active Listening
Adaptability”,”skills”:”Communication Skills
Time Management
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Problem Solving
Time management
Negotiation skills
Multitasking
Attention to detail
customer service
creativity
Teamwork
Active Listening
Adaptability
Sales skills
Problem-Solving
Cultural Awareness
Itinerary Planning
Destination KnowledgeCommunication
Conflict Resolution
Emotional Intelligence
Leadership
Problem Solving
Time management
creativity
Teamwork
Active Listening
Adaptability”,”employerOverview”:”American Express Co. operates as a global services company, which engages in the provision of credit card, financial, and global travel services. It operates through the following business segments: U.S. Card Services, International Card Services, Global Commercial Services, Global Network & Merchant Services, and Corporate.”,”baseSalary”:{“@type”:”MonetaryAmount”,”currency”:”USD”,”value”:{“@type”:”QuantitativeValue”,”minValue”:35000,”maxValue”:50000,”unitText”:”Annual”}},”datePosted”:”2024-08-23T22:24:21+00:00″,”validThrough”:”2024-11-08T23:59:59+00:00″,”hiringOrganization”:{“@context”:”https://schema.org”,”@type”:”Organization”,”name”:”American Express”,”address”:{“@context”:”https://schema.org”,”@type”:”PostalAddress”,”streetAddress”:”Vesey St, New York, NY, USA”,”addressCountry”:{“@context”:”https://schema.org”,”@type”:”Country”,”name”:”United States of America”},”addressLocality”:”New York”,”addressRegion”:”New York”},”logo”:”https://assets.jobzmall.com/stores/3574295/images/4d669435-085b-454a-83c3-b4fbce1b893d.png”,”telephone”:”212-640-2000″,”url”:”https://app.jobzmall.com/american-express”,”sameAs”:”https://www.americanexpress.com/”},”educationRequirements”:{“@type”:”EducationalOccupationalCredential”,”credentialCategory”:”bachelor degree”},”salaryCurrency”:”USD”,”employmentType”:”FULL_TIME”,”directApply”:true,”jobLocation”:{“@type”:”Place”,”address”:{“@context”:”https://schema.org”,”@type”:”PostalAddress”,”streetAddress”:”Phoenix, AZ, USA”,”addressCountry”:{“@context”:”https://schema.org”,”@type”:”Country”,”name”:”United States of America”},”addressLocality”:”Phoenix”,”addressRegion”:”Arizona”},”geo”:{“@type”:”GeoCoordinates”,”latitude”:33.4483771,”longitude”:-112.0740373}},”@id”:”https://www.jobzmall.com/american-express/job/travel-consultant-travel-lifestyle-services”}

(WFH) Travel Consultant -Travel & Lifestyle Services Job ID- 750

(WFH) Travel Consultant -Travel & Lifestyle Services Job ID- 750 Job ID- 2958