Industry: Private
Employment Type:- Full Time
Work Hours:- 8 Hours
Locations:- USA
Full Job Description:-
Healthcare Call Center Representative
APS Medical Billing, located in Toledo Ohio, is seeking an inbound Call Center Specialist to join our medical billing team.
Responsibilities
Manages a high-volume of inbound calls from patients regarding bills, EOBs, payment plans, etc.
Identifies the caller’s needs and provides solutions.
Works with dual monitors, phone system and multiple software applications
Handles each call in a positive, considerate and respectful manner and remains calm under pressure.
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Ability to learn and be successful in a remote training environment
Call center experience with a passion to help others
Medical insurance/billing knowledge (preferred)
Thrives in a fast-paced work environment and motivated to succeed
Ability to input data accurately and quickly
Has a dedicated and secure workspace free from distractions during work and training time.
Abides by HIPAA regulations
Benefits Package includes
Paid Time Off
Medical plan
Health Savings Account
Alight – Personal Health Care Advisor
Dental, Vision, Life Insurance, 401K
Paid holidays
EAP – Employee Assistance Program
We are an Equal Opportunity Employer committed to a diverse workforce. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.
Healthcare Call Center Representative
Work from home Healthcare Call Center Representative Job ID- 2407
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