GitHub has a strong pedigree as a domain-specific social network aiming to connect communities through software collaboration. As with other social networks, GitHub is subject to users who aim to engage in bad behavior, resulting in complex user-facing issues with real-world implications. As a Trust & Safety Software Engineer, you will be at the forefront of protecting our community by building and maintaining infrastructure and tools to create a safe, inclusive, and productive environment for GitHub users.
Specifically, this includes engineering tooling for:
Abuse detection and remediation
Resolution of DMCA takedown requests
Screening for harmful content
As time progresses we expect to explore more innovative and exhaustive approaches to identify, anticipate, and fight abuse on our platform.
About the Team
You will be working with a dedicated cross-functional team that includes Hubbers from GitHub’s Security & Legal organizations. This includes collaboration with the Platform Health team which combats abuse at scale, the Security Incident and Response team (SIRT) which responds to security incidents, and GitHub Legal which owns the Terms of Service and serves as stakeholders in defining and enforcing Trust & Safety standards for the platform.
What We Value
Collaboration: We believe the best work is done together.
Empathy: We believe in putting people first.
Quality: We believe in setting the standard for excellence.
Positive Impact: We believe in making the world a better place through our work.
Shipping: We believe in creating things for the people using them.
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Responsibilities
Write and review front and back-end code to scale our abuse moderation operations.
Advocate for safety on GitHub. Work with Trust & Safety analyst partners to identify abuse and engineer detection or prevention strategies to mitigate harm.
Work with your team to define and prioritize novel solutions related to safety.
Provide thorough documentation for the systems you help build.
Encourage the technical growth of your peers.
Review new products and provide consultation to product teams.
Minimum Qualifications
Strong written and verbal communication skills.
Experience in any of these technologies: Javascript, Typescript, React, GraphQL, Ruby, Rails, Java, Flink, Python, Go, C#.
Analytical and problem-solving skills.
Passionate about solving customer problems, both internal and external.
Preferred Experience
Interest in or experience fighting spam, malware, fraud, or attack activity at scale.
Experience in stream processing and data pipelines.
Demonstrated experience bringing shape to ambiguous technical challenges.
Minimum salary of $90,700 to maximum $192,400 + bonus + equity + benefits.
Note: Disclosure as required by sb19-085 (8-5-20) of the minimum salary compensation for this role when being hired in Colorado.
Who We Are:
GitHub is the developer company. We make it easier for developers to be developers: to work together, to solve challenging problems, and to create the world’s most important technologies. We foster a collaborative community that can come together—as individuals and in teams—to create the future of software and make a difference in the world.
Leadership Principles:
Customer Obsessed – Trust by Default – Ship to Learn – Own the Outcome – Growth Mindset – Global Product, Global Team – Anything is Possible – Practice Kindness
Why You Should Join:
At GitHub, we constantly strive to create an environment that allows our employees (Hubbers) to do the best work of their lives. We’ve designed one of the coolest workspaces in San Francisco (HQ), where many Hubbers work, snack, and create daily. The rest of our Hubbers work remotely around the globe. Check out an updated list of where we can hire here: https://github.com/about/careers/remote
We are also committed to keeping Hubbers healthy, motivated, focused and creative. We’ve designed our top-notch benefits program with these goals in mind. In a nutshell, we’ve built a place where we truly love working, we think you will too.
(WFH) Software Engineer – Trust & Safety (Remote) Job ID- 1792
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